Manse-Banking Solutions

Banks today are under pressure to increase organic growth by focusing more on customer relationships. With this shift towards greater customer centricity comes the need to address key operational challenges such as fragmented views of the customer, disconnected channels and inconsistent business processes. If a bank can overcome these challenges, it leverages its scale and diverse offerings to maximize the customer relationship potential.

LogicManse is helping retail banks address these challenges with software, methodology and best practices focusing on key areas:

• Customer Information Management – LogicManse helps to improve access to customer information by consolidating and integrating relevant customer data across the different lines of business to create a single real-time view of the customer.
• Multi-Channel Integration – LogicManse connects all front-end channels with back-end core systems, allowing all channels to have consistent access to a common set of processes, applications and data.  Through tighter channel coordination, customer interactions can be managed, tracked and completed across all channels.
• Operational Excellence – LogicManse bridges automation gaps in core business processes and enables banks to standardize on best-in-class practices across channels and product lines.
• Intelligent, Inbound Cross-Selling – LogicManse enables intelligent, inbound cross-selling, leveraging customers’ interactions and detecting opportunities in real-time to cross-sell additional products while the customer is still in the channel.